Introduction

Hi there! Your privacy is very important to me. Ensuring the security and protection of your personal data is a primary concern. I therefore conduct my professional activities in compliance with applicable EU data protection laws, in particular the General Data Protection Regulation (EU Regulation 2016/679, “GDPR”).

This Privacy Policy has been written to provide you with information about how I process or intend to process personal information in my professional activities and how personal data are processed on this website. The language used is informal and plain on purpose to ease readability. Please read the Privacy Policy carefully to understand the practices regarding your personal data.


Scope of this Privacy Policy

This Privacy Policy concerns personal data processed relating to visitors of this website (www.francescapichierri.com) and to actual and prospective customers of my business. 


What is personal data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identified or identifiable natural person (data subject); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person’ (Article 4 (1) GDPR). Personal data covers information belonging to both the private and public sphere of an individual. 

In simple terms, personal data is any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.


What does processing mean?

Under the GDPR, ‘processing’ means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction. (Art. 4 (2) GDPR). 


Information processed in my professional activities and on this website

In my professional activities, I do not collect personal data about you unless you contact me. If you drop me a line, I may process your name, your email address and any other information that you choose to give me. Any personal data I may collect will only be processed in compliance with the law.

Concerning the use of this website, some data is collected automatically, or with your consent, when you visit and enter the website. This is primarily technical data (e.g. internet browser, operating system or time of the page view).

The web-hosting provider of this website is IONOS SE, Elgendorfer Str. 57, 56410 Montabaur (hereinafter IONOS). When you visit this website, IONOS records various log files including your IP addresses. Details can be found in the IONOS data protection declaration: www.ionos.de/terms-gtc/terms-privacy. 

This website uses the analysis services of IONOS WebAnalytics. Therefore, e.g. visitor numbers and behavior (e.g. number of page views, duration of a website visit, bounce rates), visitor sources (i.e. which website the visitor comes from), visitor locations and technical data (browser and operating system versions) are analyzed. For this purpose, IONOS stores the following data in particular:

Referer (previously visited website)

Requested web page or file

Browser type and browser version

Operating system used

Device type used

Time of access

IP address in anonymized form (only used to determine the location of access)

The data mentioned above are not collected for the purpose of identifying visitors/users but for the sole purpose of obtaining, anonymously, statistical information on the use of the website and checking its correct functioning.

IONOS makes sure that the usage data are anonymized so that it cannot be traced back to individual persons. Cookies are not stored by IONOS WebAnalytics.


Responsibilities

I am Francesca Pichierri and I am responsible for the processing of personal data necessary to conduct my professional activities.

These are my contact details: 

Francesca Pichierri
Arndtstr. 36 
70197 Stuttgart
Germany

Email address: mail(at)francescapichierri.com
Website: http://www.francescapichierri.com

The web-hosting provider of this website is IONOS. IONOS may process personal data (e.g. technical data) based on a contract with me. Details can be found in the IONOS data protection declaration: https://www.ionos.de/terms-gtc/terms-privacy. 

These are the contact details: 

IONOS SE
Elgendorfer Str. 57
56410 Montabaur
Germany 

Email: datenschutz@ionos.de
Website: https://www.ionos.de/kontakt    


Uses of Personal Data

I use personal data primarily to build and maintain professional relationships with you. For example, I may use it to reply to your email, for financial management purposes, including invoicing, etc. Your data will be processed securely and in compliance with the law.

Concerning data collection on this website, part of the data is processed to ensure that the website is provided without errors. Other data can be used to analyze user behavior.


Data Retention

Your data will be stored for no longer than is necessary in light of the reason(s) for which it was first collected. Your data will be stored securely. If you assert a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless there are other legally permissible reasons for storing your personal data (e.g. tax or commercial law retention periods); in the latter case, the data will be deleted once these reasons have ceased to exist. 

I will store your personal data in Germany. This website is located on the servers of the web host IONOS SE, Elgendorfer Str. 57, 56410 Montabaur, Germany.


Lawful Basis for Processing

Processing is mainly based on:

• Legitimate interests in the effective delivery of information and services to you (Art. 6 (1) (f) GDPR).
• Performance of a contract (Art. 6 (1) (b) GDPR), if you request services.
• Consent (Art. 6 (1) (a) GDPR), where applicable
  
  

Data Subject Rights

Under the GDPR, you (the data subject) have a series of rights:

a) The right to be informed about the processing of your personal data. 

b) The right to access your personal data. 

c) The right to have your personal data rectified if any of your personal data held by me is inaccurate or incomplete. 

d) The right to be forgotten in certain circumstances, i.e. the right to ask me to delete any of your personal data that I may have collected. 

e) The right to restrict the processing of your personal data in certain circumstances.

f) The right to object to processing for a particular purpose or purposes.

g) The right to data portability which allows you, in some cases, to obtain a copy of your personal data and reuse it for your own purposes across different services or businesses.  

h) Rights relating to automated decision-making and profiling.

If you have given your consent to data processing, you can revoke this consent at any time with effect for the future. 

You can have more information about this subject and exercise these rights by contacting me at mail(at)francescapichierri.com


Right of appeal to the competent supervisory authority

In the event of violations of the GDPR, those affected have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place of the alleged violation. The right to lodge a complaint is without prejudice to any other administrative or judicial remedy.


SSL or TLS Encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to the website operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data that you transmit to the website cannot be read by third parties. 


Analysis tools and third-party links

When you visit this website, basic usage data may be collected and statistically evaluated. Currently, this is done with IONOS WebAnalytics, which processes data in anonymous form (without cookies and without personal tracking).

In addition, this website contains links to external websites (for example, my Instagram profile or other professional pages). These are simple links that do not load or set cookies while you visit my website. Please note that once you click on such a link, you are redirected to the external website, and their respective privacy and cookie policies will apply.


Cookies

This website does not use cookies for tracking or marketing purposes. It may use essential cookies necessary for the basic functionality and security of the site.

No embedded third-party content (such as YouTube videos or social media feeds) is used. Therefore, no cookies from third-party services are set automatically when visiting this site.


Note on Data Transfer to the USA and Other Third Countries

This website may contain links to external websites (such as Instagram or other professional sites). If you choose to click these links, you will be redirected to those external sites. Please note that your personal data (such as your IP address) may then be transmitted to servers outside the EU, including the USA. The level of data protection in those countries may not fully correspond to EU standards. I have no control over how such third parties process your data. Please consult the privacy policies of the respective external sites.


Plugins and Tools

Instagram

Plugins from the social network Instagram (Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland) may be integrated on this website. You can recognize the Instagram plugins by the Instagram logo on the affected pages.

When you visit this website, after activating the plugin, a direct connection is established between your browser and the Instagram server. Instagram receives the information that you have visited this website with your IP address. If you are logged into your Instagram account, Instagram can directly associate your visit to this website with your personal Instagram profile. You can prevent this by logging out of your Instagram account.

Instagram is used in the interest of an attractive presentation of my professional offers. This represents a legitimate interest within the meaning of Article 6 (1) (f) GDPR.

For more information, see Instagram’s privacy policy at: https://privacycenter.instagram.com/policy.


Communication via social media (Facebook & Instagram)

I maintain online presences on social networks (Facebook and Instagram) to communicate with customers, interested parties, and users active there and to inform them about my services and activities.

When you contact me via these platforms (for example by sending a message or commenting), the data you provide (e.g. username, profile picture, message content) may be processed by me to respond to your inquiry.

Please note that the data may also be processed by the respective platform providers (Meta Platforms Ireland Ltd.), possibly outside the European Union. I have no influence on the type and scope of data processing by the platform providers.

For further information on data processing by Facebook and Instagram, please refer to their privacy policies (see above).


Audio and Video Conferencing

For the purpose of conducting online lessons, workshops or meetings, I use online conferencing tools. The specific tools I use are listed below.

If you communicate with me via video or audio conference over the Internet, personal data such as your name, email address, video and audio content, chat messages, and shared materials may be processed both by me and by the provider of the respective conferencing tool.

The conferencing tools process all data you actively provide when using the tools (user data such as name, email address and/or your telephone number, profile picture). In addition, technical data necessary for online communication is processed, such as IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or speaker, and connection type. The tools may also process information such as the duration of the session, start and end times of participation, number of participants, and other context information related to the communication process (metadata).

During sessions, the tool will process data from your microphone and camera to enable video and audio. You can turn off your camera or microphone at any time via the application or the web browser.

If content is exchanged, uploaded, or otherwise shared within the tool, this content is also stored on the servers of the tool providers. Such content includes, in particular, cloud recordings, chat/instant messages, voicemails, uploaded photos and videos, files, whiteboard content, and other information shared while using the service.

I will always inform you in advance if I plan to record a session, and will ask for your consent where necessary. You can decide at any time whether to participate in recordings.

Please note that while I handle your data responsibly, I do not have full control over the data processing by the conferencing tool provider. Their data processing is governed by their own privacy policies.

Further information on data processing by the conferencing tools can be found in the providers’ privacy policies listed below.

The use of video conferencing tools is based on Article 6(1)(b) GDPR (for the performance of a contract or to take pre-contractual steps) and Article 6(1)(f) GDPR (my legitimate interest in providing a flexible and efficient online teaching experience). Where applicable, data processing may also be based on your consent under Article 6(1)(a) GDPR; this consent can be withdrawn at any time with future effect.

Data I process directly via these tools is deleted once it is no longer needed for its purpose, you request deletion, or you withdraw consent, unless statutory retention periods apply.

The retention of data by the tool provider is governed by their own policies. For further details, please consult their respective privacy policies.


Conference tools used:

Zoom

I use Zoom. The provider of this service is Zoom Video Communications Inc., 55 Almaden Boulevard, 6th Floor, San Jose, CA 95113, USA. Zoom stores personal data on its own servers. It participates in the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and has certified its adherence to the Framework’s principles for processing personal data received from the European Union. Please note, however, that data protection standards in the USA may not fully correspond to those in the EU.

For further details, please refer to Zoom’s Privacy Policy: https://zoom.us/de-de/privacy.html.


Data Breach Notification

In the unlikely event of a data breach concerning personal data, I will take appropriate measures under Art. 33 and 34 GDPR and inform the relevant supervisory authority and affected individuals where legally required.


How to Contact Me

For further information regarding your personal data or about my approach to data protection in general please contact me at: mail(at)francescapichierri.com. 

Version 1.1 – Issued 24th June 2025

This Privacy Policy has been written by me. Furthermore, I got some help from https://www.e-recht24.de and its privacy policy service.